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THE VALUE OF CONFLICT
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Conflict can disturb work flow plus lead to stalemates and rifts between people
and departments...
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...it can also provide an important opportunity to improve business results.
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Conflict itself is not a problem. Poor management of conflict is destructive, though.
The number-one cause of low productivity in and between organizations today is
unresolved conflict, yet few people feel completely comfortable managing conflict
for themselves or others. Our tendency is to either avoid it or resolve it as
quickly as possible.
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Conflict becomes a problem when it ...
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• Hampers productivity
• Lowers morale
• Causes more and continued conflict
• Shuts down communication
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Yet, properly handled, conflict can ...
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• Raise and address real issues
• Energize people
• Encourage innovative solutions
• Initiate change
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As Jim Collins wrote in his instant business classic, Good to Great, "A primary
task in taking a company from good to great is to create a culture wherein ...
the truth is heard."
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HERE'S WHAT YOU GET
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Our mediation services provide people with an understanding of their conflict
management style, help them identify the root cause of a conflict, and guide them
to finding effective business solutions - and opportunities - inherent in the conflict.
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WANT TO DISCOVER HOW WE CAN HELP YOU RESOLVE CONFLICTS OR MEDIATE DISAGREEMENTS?
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Contact us for a free 30-minute consultation.
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A Shot In The Arm
"Our time spent with Elisabeth was the shot in the arm our business needed ...
not only did she help us regain our energy, she enabled us to focus on the positive
aspects of our business, as well as set goals and move toward the type of business
that is rewarding both financial and emotionally ... her insightfulness and dead-on
analysis is a must-have for every business."
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Business Owner
Advertising and Design Firm
Greensboro, North Carolina |
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Renewed Sense Of Focus
"We came to Elisabeth to help us address the issues we were facing in our
partnership - personality conflicts, problems defining responsibilities and competing
views about priorities. Elisabeth helped us to focus our conversations around the
business rather than individual needs; she showed us how to leverage the
partnerships' strength and gave us a renewed sense of focus and purpose."
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Business Owner
Greensboro, North Carolina |
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